Manager Trish is struggling to cope she has a world of work seminar to run, the temp is late, and Angela - the most difficult employee in the West Midlands - has returned to the office.
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Howard hopes to improve his chances with Mrs. Gideon by becoming a writer.
Howard dresses up as a gorilla to replace one that has fallen ill.
Animals are disappearing one by one zoo-keeper Joey Moose goes missing.
Dixon asks Bob Fossil to set up a boxing match between Howard and the Killeroo.
Trish gets a life-changing surprise on her birthday.
Trish is conducting staff appraisals and Danielle is feeling the pressure Angela is in an unusually good mood.
The job center is due to be inspected Trish is on the lookout for the mystery shopper - or secret job seeker - who is going to file a report.
It is all hands to the pump when a local factory suddenly shuts down, and Karl is in the worst possible state to cope as the center is overwhelmed by newly unemployed jobseekers.
In an effort to boost Brownall Job Center's figures, Trish calls in the troops but when Sergeant Steve Fox arrives to recruit jobseekers into the armed forces, he finds himself the object of a very different kind of interest.
Manager Trish is struggling to cope she has a world of work seminar to run, the temp is late, and Angela - the most difficult employee in the West Midlands - has returned to the office.
Bryn cooks dinner Dawn makes a discovery there are revelations in the pub on Christmas Eve.
It's Gwen's birthday and Bryn has arranged a special treat, but things take a surprising turn when an uninvited guest turns up and Stacey tells Gavin of her big decision.
Adam is not happy when he is forced to play his violin for Mum and her best friend Val.
Mom and dad get a hot tub, but Adam and Jonny aren't keen on the idea.
The boys come home to find a For Sale sign in front of the house and immediately look for ways to stop their parents from selling the family home.
When Adam stays with his parents all week, he begins behaving like a little boy again Jim finally passes his driving test -- after 15 attempts.
Adam is finally recognized for his musical talent, but is overshadowed when Jonny arrives home and announces he's gotten married.
Everyone rushes to clean up an oil spill on Mom's beloved carpet.
Dad accidentally invites someone he used to hate to dinner and faces the dilemma of how to get rid of his guest.
When Dad buys a piano, the world's most sarcastic piano tuner comes to tune it meanwhile, the family catches Aunty Val having an affair.
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